Warranty information

  • EMT Stretcher warranty 1 year.
  • PPE products don’t carry a warranty since they are disposable.
  • Wheelchair cushions, Positioning Devices, and Safety Securement Seating System all carry a 90-day warranty on craftsmanship.
  • The Basic Mattress and Basic Plus Mattress is 3 years on craftsmanship from normal use.
  • All Comfort Mattresses are 3 years on craftsmanship from normal use.
  • All Prevention Mattresses are 5 years on craftsmanship from normal use.
  • All C-Matt Bariatric mattress are 2 years on craftsmanship.
  • Cart and Rack Covers are 2 years on craftsmanship.
  • First Responders Mattresses and Bunk House Mattresses are 3 years on craftsmanship.
  • Reuseable People Mover is 1 year on craftsmanship. (no warranty on the disposable.)
  • PPE Cot and Field Mattress is 90 days on craftsmanship only if unused.

We are passionate about our first responders!

3107 Spring Grove Ave.
Cincinnati, OH 45225

[email protected]
Call us: 800.843.1339

Start Your Claim:

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i. Take a photo of the product tag
ii. Wide angle of cover in use
iii. Close up of the damage